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£5 free to get you started!

All new free giffgaff SIM cards receive a free £5 once you use your SIM which will appear on your giffgaff account.

Great international rates

If you call abroad frequently, just add some credit and enjoy low international rates.

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Looking for a phone?

All unlocked, free delivery, flexible payment – get a new phone if you need one

SIM only mobile offers

Millions of mobile telephones are sold around the world each year and the outstanding design of the devices has become the most important selling point. One reason for this is that mobile phones are available in different types.

SIM only deals are better because

  • Ultimate flexibility, you get to use your existing phone, so you don’t have to buy a new one and sign a contract
  • You can use your SIM card in any unlocked phone that you find in stores for free
  • As a customer you don’t have to pay for the monthly contract bill for the phone (or anything else) – you don’t even have to change your mobile service provider when moving mobile network!
  • You get to test out a few phones before you decide which one to purchase.
  • You can use the SIM card for your trip to Africa or Asia.
  • You can use it with your laptop at home at no extra cost.
  • Your friends can use it too if you want them to if they also join giffgaff here you effectively have unlimited minutes with them.

You can use it from other countries too, like Spain, France, Italy and the US. You don’t have to worry about losing your SIM card. The SIM card is yours to keep.

If you are using a data plan on your phone, make sure you select a monthly limit of no more than 4 GB. If you are a very heavy data user, the data plan may not be sufficient for you. In that case, you should consider getting an unlimited data plan. If you choose to get an unlimited data plan, you’ll still need to pay the per MB charge that you are paying now, but it won’t affect the price you pay for the SIM card.

Buying a SIM only deal is usually cheaper in an airport, train station, or similar place than to buy it online, if you are in or visiting the UK order a SIM only deal online at giffgaffed.com.

SIM only tariffs enable you to receive and make calls, send texts and use data without having to pay for a bundle of minutes, texts or data. Minutes and texts are charged at the same rate as they are for a standard SIM only contract. Data is charged at the standard pay as you go rate.

SIM only plan

Giffgaff offers sim only mobile plans and many of them include the following: All of the above offers include unlimited calls and unlimited texts and free social media and mobile internet access and allow tethering no credit check will be required either.

Get your free SIM the next day

Order your free giffgaff SIM before 5.00pm for next day delivery. It's just that simple.

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(All information sent via SSL when you order a giffgaff goodybag, remember to activate your giffgaff sim card when it arrives, instructions are included)

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

“Only just joined GiffGaff but it was a seamless and very simple thing to do. It seems to be the cheapest and most generous network that exists! A lesson to the other networks possibly?, I love GiffGaff goodybags”,  giffgaffed since 14/08/2011
Paul Coops

“I joined as you get the best network with packages to suit you changeable month on month based on how YOU want to manage your account. IT’S SIMPLY BRILLIANT”, giffgaffed since 02/09/2019

Shawn Denton

Frequently Asked Questions

What are giffgaff goodybags?

Giffgaff is a mobile network that offers pay-as-you-go sim cards or pay monthly contracts, with the focus on low-cost, no frills services. It has a socially responsible ethos, and its customers are encouraged to help each other out by sharing information about the service on the Giffgaff forum. Goodybags, introduced in 2007, are Giffgaff's most popular deals. They come with unlimited minutes, texts and a certain amount of data traffic, and as their name suggests, you get a goodybag every month. However, Giffgaff's main selling point is its high-speed 4G network, which covers 99% of the UK population.

How do I get my free sim card

Getting a free Giffgaff sim card is super easy, and it only takes about 3 minutes - follow these steps. First, you'll need to have a mobile phone - either a new one or an old one that you don't use. Then, click here to sign up for a free Giffgaff sim card that will be delivered straight to your door. Your new sim card will come with a number of free texts and minutes, and if you choose to top-up, you'll be paying a lot less than you would with the network you're currently with.

How can I cancel a goodybag

You've signed up for a goodybag on Giffgaff, but now you want to cancel it. But how do you go about doing that? Well, there are two ways to cancel your Giffgaff goodybag. The faster way is to call Giffgaff customer service, as this is the only way to do it if you're outside the UK. The other way is to cancel your Giffgaff goodybag online.

How do I change my goodybag

The first step to changing your Giffgaff goodybag is to log into your account, and locate the goodybag section. You'll be pleased to know that it's very easy to find, appearing right at the top of your account's homepage. Next, you need to choose the goodybag you want to change. You have two goodybag options: Pay as You Go (PAYG) and Flex. The Flex goodybag is a great option for those of you who want the best possible talk, text and data deal for your money, and with over 60 bundles to choose from, you will find one that fits your needs.

I have just finished the goodybag, can I have a new one

The Giffgaff sim card is a type of sim card you can get for free; all you have to do is register for a free account and then go to a shop and pick it up. You then put the sim card in your phone and it will start working immediately. You need to make sure you have a phone that can take a sim card before you can use the Giffgaff sim card.

Can I use my goodybag in the EU?

Sure thing. While roaming in the EU your goodybag works just like it does at home. Members on the Always On and £20 goodybags, as well as our £15, £20 and £35 golden goodybags, will use up to 20 GB of their allowance while roaming in the EU and selected destinations.

Can I keep my old phone number?

Sure thing. We'd love to bring your old number to giffgaff. After you've activated your SIM, we'll give you a link to transfer your old number. You'll just need your PAC code from your previous network.

Payback
Giffgaff offers payback points to members who recruit other members, suggest ideas on their crowdsourcing platform (Giffgaff Labs), as well as those who provide customer service on the Giffgaff community.

Payback points can be exchanged for real money, airtime credit, or donated to five charities (new 2020) nominated by members and paid out biannually in June and December. Giffgaff promise to match their members charitable donations, pound for pound. Giffgaff is an old Scottish word for 'mutual giving' and the company maintains that ethos, as much as possible.

5G

Giffgaff implemented 5G on their golden goodybag range using their new 5G sim on the 7 January 2021.
Existing 4G Giffgaff SIMs will continue to work.
Giffgaff's 5G, like all their network services, runs on the O Network. O2 rolled out their 5G network access to O2 customers in October 2019.

Coverage

Giffgaff's mobile phone service is based on O2's network and offers 99% population coverage across the UK.

Customer Service

In keeping with its strapline: ‘the mobile network run by you' Giffgaff's customer service is operated by its own customers, dubbed members, who answer your queries and help you out when you're stuck. Anyone can sign up to be a member. And for their efforts, they'll be rewarded with Giffgaff points, not to mention the satisfaction of helping others.

Giffgaff claims that its team of members allow you can get help at any time, day or night, unlike big mobile networks' call centres that are only open between certain times. And it should mean there's no need to wait in long call centre queues either.

Quickly order a free SIM card here