Get your free SIM card from Giffgaff today
We all want to save money, and the great thing about going with a mobile virtual network operator – or MVNO, for short – like GiffGaff is that you can do just that. An MVNO is a mobile phone network operator who leases network access from an existing mobile network operator and repackages this access to offer it to customers at a lower price. You may have heard that MVNOs are smaller companies that can’t afford to buy network access from the major network operators like Vodafone and EE. This is true, and the only way they can offer a great deal to you as a customer is to purchase a large amount of data, minutes, and texts in bulk from one network.
GiffGaff is a UK mobile network that uses the high-quality O2 network spreading across the UK. SIM cards are free, and once you use your GiffGaff SIM, they awarded you £5 credit as a thank you!. The next stage is to choose if you want a great value GiffGaff goodybag or simply GiffGaff PAYG at cheap prices per minute or SMS. Data is great thanks to the modern O2 network.
Support is via other customers in the community, no need to wait in phone queues as with other networks, GiffGaff has a simple portal with a community where within minutes of you posting a question you will be flooded with answers from other giffgaffers who have been enjoying the network for years.
Get all your friends to join via giffgaffed.com and you can make free calls to each other with unlimited calls and unlimited texts at no extra cost. Great network coverage ensures you are always connected. GiffGaff 4G is as good as it gets! Order your Giffgaff nano SIM here today.
Once you join you can switch goodybags or change to PAYG as you like, you can also port in your main number, or port that number out to any other provider there is no tie in, this is the truly contract-free network you will love, order your SIM today and enjoy Giffgaff goodybags soon!.
If you are here because you are not sure how to activate your Giffgaff SIM card, please order a new SIM here which will contain full instructions on the process
Be rewarded with £5 free credit on activation, no contracts with giffgaff so what are you waiting for? get your free SIM now. Earn extra rewards by helping other outstanding members in the customer forum.
GiffGaff is a new mobile network company that offers the latest smartphones, free kit, a free SIM and free broadband, and it’s aimed at first-time smartphone buyers. They’ve also got a range of free apps, including a games app, that can be downloaded from their website.
How Giffgaff goodybags and GiffGaff PAYG work
Your SIM can buy credit which you can use as you like and rolls over month to month with no hidden costs. The same SIM card can also have Giffgaff goodybags purchased, which typically last for one month and offer you minutes, SMS and data in various amounts according to the goodybag you purchase. You can buy bigger and smaller goodybags each month to suit your needs or auto-renew to keep it simple.
What is a goodybag?
Simply, a goodybag is your monthly allowance of data, minutes and texts. Each month, you choose which one is best for you, or you can have the same one recurring every month.
Can I bring my number?
Switching networks is easier than ever. Just text PAC to 65075 and have your PAC code ready to use after you’ve activated your Giffgaff SIM.
Do I have to choose a goodybag now?
No, you only choose your goodybag once your SIM arrives. Be sure to buy one of these flexible monthly plans for 10 or above to get the free 5. Or top up with 10 and buy a lower value goodybag from that credit.
Get your free SIM the next dayOrder your free giffgaff SIM before 5.00pm for next day delivery. It's just that simple.
(All information sent via SSL when you order a giffgaff goodybag, remember to activate your giffgaff sim card when it arrives, instructions are included)
What Our Customers Are Saying
Don’t just take it from us, let our customers do the talking!
“I joined as you get the best network with packages to suit you changeable month on month based on how YOU want to manage your account. IT’S SIMPLY BRILLIANT”, giffgaffed since 02/09/2019
Frequently Asked Questions
What are giffgaff goodybags?
Giffgaff is a mobile network that offers pay-as-you-go sim cards or pay monthly contracts, with the focus on low-cost, no frills services. It has a socially responsible ethos, and its customers are encouraged to help each other out by sharing information about the service on the Giffgaff forum. Goodybags, introduced in 2007, are Giffgaff's most popular deals. They come with unlimited minutes, texts and a certain amount of data traffic, and as their name suggests, you get a goodybag every month. However, Giffgaff's main selling point is its high-speed 4G network, which covers 99% of the UK population.
How do I get my free sim card
Getting a free Giffgaff sim card is super easy, and it only takes about 3 minutes - follow these steps. First, you'll need to have a mobile phone - either a new one or an old one that you don't use. Then, click here to sign up for a free Giffgaff sim card that will be delivered straight to your door. Your new sim card will come with a number of free texts and minutes, and if you choose to top-up, you'll be paying a lot less than you would with the network you're currently with.
How can I cancel a goodybag
You've signed up for a goodybag on Giffgaff, but now you want to cancel it. But how do you go about doing that? Well, there are two ways to cancel your Giffgaff goodybag. The faster way is to call Giffgaff customer service, as this is the only way to do it if you're outside the UK. The other way is to cancel your Giffgaff goodybag online.
How do I change my goodybag
The first step to changing your Giffgaff goodybag is to log into your account, and locate the goodybag section. You'll be pleased to know that it's very easy to find, appearing right at the top of your account's homepage. Next, you need to choose the goodybag you want to change. You have two goodybag options: Pay as You Go (PAYG) and Flex. The Flex goodybag is a great option for those of you who want the best possible talk, text and data deal for your money, and with over 60 bundles to choose from, you will find one that fits your needs.
I have just finished the goodybag, can I have a new one
The Giffgaff sim card is a type of sim card you can get for free; all you have to do is register for a free account and then go to a shop and pick it up. You then put the sim card in your phone and it will start working immediately. You need to make sure you have a phone that can take a sim card before you can use the Giffgaff sim card.
Can I use my goodybag in the EU?
Sure thing. While roaming in the EU your goodybag works just like it does at home. Members on the Always On and £20 goodybags, as well as our £15, £20 and £35 golden goodybags, will use up to 20 GB of their allowance while roaming in the EU and selected destinations.
Can I keep my old phone number?
Sure thing. We'd love to bring your old number to giffgaff. After you've activated your SIM, we'll give you a link to transfer your old number. You'll just need your PAC code from your previous network.
Payback points can be exchanged for real money, airtime credit, or donated to five charities (new 2020) nominated by members and paid out biannually in June and December. Giffgaff promise to match their members charitable donations, pound for pound. Giffgaff is an old Scottish word for 'mutual giving' and the company maintains that ethos, as much as possible.
Giffgaff implemented 5G on their golden goodybag range using their new 5G sim on the 7 January 2021.
Existing 4G Giffgaff SIMs will continue to work.
Giffgaff's 5G, like all their network services, runs on the O Network. O2 rolled out their 5G network access to O2 customers in October 2019.
Giffgaff's mobile phone service is based on O2's network and offers 99% population coverage across the UK.
In keeping with its strapline: ‘the mobile network run by you' Giffgaff's customer service is operated by its own customers, dubbed members, who answer your queries and help you out when you're stuck. Anyone can sign up to be a member. And for their efforts, they'll be rewarded with Giffgaff points, not to mention the satisfaction of helping others.
Giffgaff claims that its team of members allow you can get help at any time, day or night, unlike big mobile networks' call centres that are only open between certain times. And it should mean there's no need to wait in long call centre queues either.